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Service solution

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From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, and more flexible support that anticipates customer needs.

Service Cloud

Support customers everywhere with the service platform that keeps the conversation flowing.

Provide faster, more intelligent self-service.

Build self-service communities. Give your customers access to the answers they need to solve problems on their own terms and timeline.

Close cases faster with the help of AI and automation.

Help your support agents solve customer problems faster by putting the right tools at their fingertips — all from one console.

Drive service productivity from the call center to the field.

Improve your mobile service operations and deliver connected, intelligent, more personalised service from the phone to the field on one platform.

Personalise customer care and predict needs.

Get more insight into your customers’ behaviour so you can personalise their service, predict future needs, and even provide conversational service with live messaging.